HERE TO HELP
Ticket inbox
Good support starts with a clear view.
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HANDS-ON HELP
How it works ↗Remote support · UltraViewer
Download UltraViewer for Windows ↗
- If needed, download the installer from the official UltraViewer website and run it to install.
- Open UltraViewer and enter the ID shown in the app when arranging support below.
- Share the session password directly with your PPS technician when connecting.
Use your existing UltraViewer app. Share the session password directly with your technician when connecting; do not put it in this ticket. These controls record the session and do not connect or disconnect UltraViewer.
THE PEOPLE BEHIND SUPPORT
People & access
Customers see their own tickets. Your team sees the full picture.
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