:root{--ink:#172337;--muted:#7b8698;--line:#e7ebf1;--blue:#375be8;--bg:#f5f7fb;--nav:#111e34;--font:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}*{box-sizing:border-box}body{margin:0;color:var(--ink);background:var(--bg);font:14px/1.5 var(--font)}[hidden]{display:none!important}button,input,select,textarea{font:inherit}button,a,input,select,textarea{outline-offset:4px}button{cursor:pointer}button:disabled{opacity:.55;cursor:wait}a{color:var(--blue);text-decoration:none}button{border:0;background:none;color:inherit}h1,h2,h3,p{margin-top:0}h1{font-size:34px;line-height:1.2;letter-spacing:-1.1px;margin:7px 0 9px}h2{font-size:25px;letter-spacing:-.6px}h3{font-size:14px}.muted{color:var(--muted)}.small{font-size:12px}.eyebrow{font-size:10px;font-weight:800;letter-spacing:2px;color:#7b8aa0}.primary{background:var(--blue);color:white;border-radius:8px;padding:12px 19px;font-weight:650;box-shadow:0 3px 6px #3156db14;white-space:nowrap}.primary:hover{background:#284bd1}.quiet{padding:8px 12px;border:1px solid var(--line);border-radius:7px;background:white;font-size:12px}.full{width:100%;display:flex;justify-content:space-between}.icon-button{padding:7px 9px;font-size:20px}.app-shell{display:flex;min-height:100vh}.sidebar{width:238px;background:var(--nav);color:#a6b3c9;position:fixed;inset:0 auto 0 0;padding:30px 18px 0;display:flex;flex-direction:column;z-index:10}.brand{display:flex;align-items:center;gap:11px;color:white;font-size:13px;font-weight:850;letter-spacing:1.3px;line-height:1.4;margin:0 10px 38px}.brand-mark{display:grid;place-items:center;width:35px;height:38px;border-radius:10px;background:#496bf1;color:white;font-size:26px;font-style:italic;font-weight:900;box-shadow:4px 4px 0 #8c9cff25}.brand-sub{display:block;font-size:8px;letter-spacing:2.4px;color:#8d9cb8;font-weight:500}.nav-label{font-size:9px;letter-spacing:1.7px;color:#6e809e;margin:0 14px 14px;font-weight:750}.nav{display:flex;align-items:center;gap:12px;text-align:left;width:100%;padding:12px 13px;border-radius:7px;font-size:12px;margin-bottom:4px}.nav span{font-size:17px;line-height:1}.nav b{margin-left:auto;font-size:10px;background:#ffffff20;padding:1px 6px;border-radius:4px}.nav:hover{background:#ffffff08}.nav.active{color:white;background:#3456d4}.nav-rule{height:1px;background:#ffffff0d;margin:21px 12px}.status-nav-button{display:flex;align-items:center;width:100%;gap:10px;padding:10px 14px;font-size:12px}.status-dot{width:6px;height:6px;border-radius:50%;background:#8da1c1}.status-dot.open{background:#6e8cff}.status-dot.in_progress{background:#b69bfb}.status-dot.waiting_customer{background:#edb764}.status-dot.resolved{background:#57bca2}.sidebar-tip{background:#1b2b44;border:1px solid #ffffff07;border-radius:9px;padding:16px 14px;margin:auto 7px 23px;font-size:11px}.sidebar-tip b{font-weight:600;color:#c7d4eb;font-size:11px}.sidebar-tip p{margin:8px 0 0;color:#8092ad;line-height:1.8}.live-dot{display:inline-block;width:6px;height:6px;background:#63cdb0;border-radius:50%;margin-right:7px}.user-card{display:flex;gap:10px;align-items:center;border-top:1px solid #ffffff0b;padding:19px 3px}.user-card b{display:block;color:#dbe3f2;font-size:11px}.user-card small{font-size:10px;color:#7185a4}.user-card .icon-button{margin-left:auto;color:#7a8ba7}.avatar{width:32px;height:32px;flex-shrink:0;background:#e7ebff;color:#4d60af;border-radius:50%;display:grid;place-items:center;font-size:11px;font-weight:750}.user-card .avatar{background:#324363;color:#c5d1eb}.app-shell>main{margin-left:238px;flex:1;min-width:0;display:flex;flex-direction:column}.topbar{height:70px;display:flex;align-items:center;justify-content:space-between;padding:0 38px;border-bottom:1px solid var(--line);background:#ffffffc9;font-size:11px;color:#8c97a9}.topbar b{color:#4e5c71;font-weight:500}.topbar>div{display:flex;gap:18px;align-items:center}.website-link{color:#61728e;font-size:11px}.workspace{padding:33px 38px;max-width:1600px;width:100%;margin:0 auto;flex:1}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:28px}.page-heading p{font-size:12px;margin-bottom:0}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:25px}.stat{background:white;border:1px solid var(--line);border-radius:10px;padding:18px 21px}.stat>div{display:flex;justify-content:space-between;color:#7f8a9b;font-size:11px}.stat .stat-icon{background:#edf1ff;color:#6f85d4;border-radius:6px;padding:3px 8px;font-size:12px}.stat strong{font-size:29px;letter-spacing:-1px;font-weight:650;display:block;margin-top:7px}.stat small{font-size:10px;color:#9aa3b0}.ticket-panel{border:1px solid var(--line);background:white;border-radius:10px;overflow:hidden;box-shadow:0 4px 18px #17233702}.list-toolbar{padding:17px 19px;display:flex;gap:10px;align-items:center;border-bottom:1px solid var(--line)}.search-wrap{position:relative;flex:1;max-width:510px;margin-right:auto}.search-wrap>span{position:absolute;left:12px;top:5px;font-size:22px;color:#99a4b5}.search-wrap input{padding-left:36px;width:100%}input,select,textarea{border:1px solid #dfe5ef;border-radius:7px;padding:10px 11px;background:#fff;color:#33425a;font-size:12px}input::placeholder,textarea::placeholder{color:#a0aab9}select{font-size:11px}textarea{resize:vertical}table{width:100%;border-collapse:collapse;text-align:left;font-size:11px}th{padding:13px 17px;background:#fbfcfe;color:#8793a5;font-weight:600;font-size:10px;border-bottom:1px solid var(--line)}td{padding:19px 17px;border-bottom:1px solid #eef1f6;vertical-align:middle;color:#788397}tr:last-child td{border-bottom:0}tbody tr:hover{background:#fafbff}.ticket-link{font-size:12px;font-weight:650;text-align:left;padding:0;color:#27364f;display:block}.ticket-link:hover{color:var(--blue)}.ticket-meta{display:flex;gap:8px;align-items:center;margin-bottom:5px;font-size:9px;color:#8998ad;font-weight:550;letter-spacing:.25px}.source-pill{font-size:8px;color:#8c99af;background:#f0f3f9;padding:1px 5px;border-radius:3px;font-weight:500;letter-spacing:0}.requester{display:flex;align-items:center;gap:8px;color:#5d6d84}.requester .avatar{width:26px;height:26px;font-size:9px}.badge{display:inline-flex;align-items:center;gap:5px;font-size:9px;font-weight:650;border-radius:5px;padding:4px 7px;white-space:nowrap;background:#f0f3f7;color:#7b879c}.badge.open{background:#edf1ff;color:#5a78d8}.badge.in_progress{background:#f3eefe;color:#9272c6}.badge.waiting_customer{background:#fff5e5;color:#b88a38}.badge.resolved{background:#e9f7f2;color:#439b81}.badge.closed{background:#edf0f4;color:#8a95a6}.priority{font-size:10px;white-space:nowrap}.priority:before{content:'●';font-size:7px;margin-right:6px;color:#9cabc1}.priority.high:before{color:#e6a249}.priority.urgent{color:#ce6270}.priority.urgent:before{color:#e37480}.priority.low:before{color:#76ac9e}.list-footer{padding:15px 19px;border-top:1px solid var(--line);display:flex;justify-content:space-between;font-size:9px;color:#a0a9b8}.empty{padding:60px 30px;text-align:center;color:#91a0b4}.empty strong{font-size:16px;color:#586a83;display:block;margin-bottom:8px}.page-footer{margin:25px 38px 0;padding:20px 0;border-top:1px solid var(--line);display:flex;justify-content:space-between;color:#a0aabc;font-size:9px}.page-footer b{font-size:8px;letter-spacing:1px;font-weight:600}.back-button{font-size:11px;color:#7a8ba5;padding:0;margin-bottom:18px}.ticket-title{display:flex;justify-content:space-between;align-items:start;gap:18px;margin-bottom:25px}.ticket-title h1{font-size:25px;margin-top:8px}.ticket-title .muted{font-size:11px}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 260px;gap:24px}.card{border:1px solid var(--line);background:white;border-radius:10px;padding:21px;margin-bottom:18px}.conversation{display:flex;flex-direction:column;gap:13px;margin-bottom:18px}.message{border:1px solid var(--line);background:white;border-radius:10px;padding:20px}.message.internal{background:#fffbf0;border-color:#f0e7c9}.message-top{display:flex;align-items:center;gap:10px;margin-bottom:14px;font-size:11px}.message-top b{font-weight:650}.message-top time{margin-left:auto;font-size:9px;color:#8e9aad}.message-body{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.8;font-size:12px;color:#536179}.message.internal .message-body{color:#8d7b4e}.note-label{font-size:9px;color:#b59b52}.composer{padding:0;overflow:hidden}.compose-tabs{display:flex;gap:20px;padding:0 20px;border-bottom:1px solid var(--line);font-size:11px}.compose-tabs button{padding:15px 0;color:#8a98ac;border-bottom:2px solid transparent}.compose-tabs button.selected{color:var(--blue);border-bottom-color:var(--blue)}.composer textarea{width:100%;border:0;padding:20px;min-height:130px;outline-offset:-5px;line-height:1.7}.compose-footer{padding:13px 18px;border-top:1px solid var(--line);display:flex;gap:12px;align-items:center;justify-content:space-between}.compose-footer .primary{font-size:11px;padding:10px 14px}.details label{display:block;margin-top:17px;font-size:10px;color:#8692a5}.details select{display:block;width:100%;margin-top:6px}.details button{width:100%;margin-top:20px;font-size:11px}.detail-value{display:block;color:#4f5e74;font-size:12px;margin-top:5px}.activity h3{font-size:12px}.activity-item{font-size:10px;color:#8996aa;padding:10px 0;border-bottom:1px solid #f0f2f6}.activity-item b{display:block;color:#60718b;font-size:10px;font-weight:550}.activity-item small{font-size:9px;display:block}.activity-item:last-child{border:0}.attachments form{display:flex;gap:10px;align-items:end;margin-top:12px}.attachments label{font-size:11px;flex:1}.attachments input{display:block;margin-top:7px;width:100%;max-width:400px;font-size:10px}.file-link{display:block;padding:8px 0;font-size:11px}dialog{border:1px solid var(--line);border-radius:13px;padding:28px;width:min(550px,92vw);box-shadow:0 20px 80px #10244235;color:var(--ink)}dialog::backdrop{background:#101e3866;backdrop-filter:blur(2px)}.modal-heading{display:flex;justify-content:space-between;align-items:center;margin-bottom:15px}.modal-heading h2{font-size:21px;margin:0}label{display:block;font-size:12px;font-weight:500}form label{margin-bottom:16px}form label>input:not([type=file]),form label>textarea,form label>select{display:block;width:100%;margin-top:7px}dialog .primary{width:100%;margin-top:8px}#toast{position:fixed;right:24px;top:20px;max-width:430px;background:#14253f;color:white;padding:14px 20px;border-radius:9px;box-shadow:0 5px 30px #14253f35;z-index:100;font-size:12px}#toast.error{background:#983d50}.login-shell{display:grid;grid-template-columns:1fr 1fr;min-height:100vh;background:white}.login-story{background:#111f37;color:white;padding:50px 65px;display:flex;flex-direction:column;justify-content:space-between;position:relative;overflow:hidden}.login-story:after{content:'';position:absolute;width:420px;height:420px;border:1px solid #ffffff06;border-radius:50%;right:-170px;bottom:30px;box-shadow:0 0 0 80px #ffffff02,0 0 0 160px #ffffff02;pointer-events:none}.login-story .brand{margin-left:0}.login-story h1{font-size:55px;line-height:1.13;letter-spacing:-2.5px;margin:20px 0}.login-story p{color:#8295b7;max-width:340px;font-size:14px;line-height:1.9}.login-story small{color:#627b9f;font-size:10px}.login-story .eyebrow{color:#8aa1e4}.login-form{align-self:center;max-width:390px;width:80%;margin:60px auto}.login-form h2{margin:12px 0}.login-form form{margin-top:35px}.login-form label{font-size:11px;color:#5e6e85}.login-form input{padding:13px}.login-form .primary{margin-top:8px}.login-form form p{margin:23px 0 0;font-size:11px;line-height:1.8}.signal{display:flex;align-items:center;gap:5px;height:45px;margin-top:35px}.signal i{width:5px;height:15px;background:#5a79ef;border-radius:3px}.signal i:nth-child(2n){height:30px}.signal i:nth-child(3n){height:44px}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.table-scroll{overflow:auto}
@media(min-width:1500px){.workspace{padding-top:45px}.stat{padding:22px 25px}td{padding-top:22px;padding-bottom:22px}}@media(max-width:1100px){.sidebar{width:200px;padding-left:12px;padding-right:12px}.app-shell>main{margin-left:200px}.workspace{padding:25px 22px}.topbar{padding:0 22px}.ticket-layout{grid-template-columns:minmax(0,1fr) 220px}th,td{padding:13px 11px}.stats{gap:10px}.stat{padding:15px}.list-toolbar{flex-wrap:wrap}.search-wrap{min-width:200px}.brand{font-size:11px;gap:9px}}@media(max-width:780px){.sidebar{position:relative;width:100%;padding:18px;display:block}.sidebar .brand{margin:0 0 18px}.sidebar .nav{display:inline-flex;width:auto;padding:9px;font-size:11px}.sidebar .nav-label,.nav-rule,#status-nav,.sidebar-tip,.user-card{display:none}.app-shell{display:block}.app-shell>main{margin:0}.topbar{height:55px}.workspace{padding:25px 16px}.stats{grid-template-columns:repeat(2,1fr)}.ticket-layout{grid-template-columns:1fr}.ticket-layout>aside{order:-1}.details form{display:flex;flex-wrap:wrap;gap:10px}.details label{flex:1;min-width:120px}.details button{width:auto;align-self:end}.activity{display:none}.page-heading h1{font-size:28px}.page-heading .primary{font-size:11px;padding:10px 12px}.list-footer span:last-child{display:none}.ticket-panel table{min-width:700px}.login-shell{grid-template-columns:1fr}.login-story{padding:30px;min-height:330px}.login-story .brand{margin-bottom:35px}.login-story h1{font-size:34px;margin:10px 0}.login-story small,.signal{display:none}.login-form{margin:45px auto}.page-footer{margin:0 18px}.compose-footer{align-items:end}.compose-footer .small{max-width:190px}}

.remote-heading{display:flex;justify-content:space-between;gap:15px;align-items:center}.remote-heading h3{margin:5px 0 12px}.remote-heading a{font-size:10px}.remote-record{padding:14px 0;border-top:1px solid var(--line);font-size:11px}.remote-record header{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}.remote-record strong{letter-spacing:1px;color:#405eac;font-size:15px}.remote-record p{font-size:11px;line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere}.remote-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.remote-actions button{font-size:10px}.consent-label{display:flex;gap:9px;align-items:flex-start;font-size:11px;font-weight:400}form label.consent-label input{display:inline-block;width:auto;margin-top:3px}

.remote-download{margin:8px 0 16px}.remote-download>a{display:inline-block;color:var(--blue)}.remote-download ol{margin:13px 0 0;padding-left:18px;line-height:1.9}

/* Shared visual language from the live purepowerstreams.net website. */
:root{--bg:#07101c;--bg-soft:#0b1625;--panel:#101d2d;--panel-2:#142438;--ink:#f4f8ff;--muted:#9fb0c5;--line:rgba(158,181,210,.16);--cyan:#28dce8;--cyan-bright:#69f5ff;--blue:#3485ff;--violet:#8b5cf6;--danger:#ff637d;--success:#57e39f;--nav:#07101c;color-scheme:dark}
body{-webkit-font-smoothing:antialiased;background:var(--bg);color:var(--ink)}
a{color:var(--cyan-bright)}
.app-shell>main{background:radial-gradient(ellipse at 95% 0,rgba(139,92,246,.07),transparent 45%),var(--bg)}
.brand{font-weight:850;letter-spacing:-.02em;color:var(--ink);font-size:13px;gap:12px;margin-left:3px;margin-right:3px}
.brand-sub{color:var(--muted);font-weight:600;font-size:8px;letter-spacing:2.1px;margin-top:4px}
.brand-mark{width:40px;height:30px;flex-shrink:0;display:flex;align-items:center;justify-content:center;gap:2px;padding:4px;border-radius:12px;background:linear-gradient(135deg,rgba(40,220,232,.16),rgba(139,92,246,.2));border:1px solid rgba(105,245,255,.2);box-shadow:0 0 30px rgba(40,220,232,.12)}
.brand-mark i{display:block;width:2px;border-radius:4px;background:linear-gradient(var(--cyan-bright),var(--violet))}
.brand-mark i:nth-child(1),.brand-mark i:nth-child(7){height:7px}.brand-mark i:nth-child(2),.brand-mark i:nth-child(6){height:14px}.brand-mark i:nth-child(3),.brand-mark i:nth-child(5){height:20px}.brand-mark i:nth-child(4){height:12px}
.sidebar{border-right:1px solid var(--line);color:var(--muted);background:linear-gradient(180deg,#07101c,#0b1625)}
.nav-label{color:#8095ac}.nav.active{background:rgba(40,220,232,.11);color:var(--cyan-bright);box-shadow:inset 2px 0 var(--cyan);border-radius:9px}.nav:hover{background:rgba(40,220,232,.06)}.nav b{background:rgba(40,220,232,.14);color:var(--cyan-bright)}
.nav-rule,.user-card{border-color:var(--line)}.sidebar-tip{background:linear-gradient(135deg,rgba(40,220,232,.06),rgba(139,92,246,.08));border-color:var(--line);border-radius:14px}.sidebar-tip b{color:#d2dfed}.sidebar-tip p,.user-card small{color:var(--muted)}.user-card b{color:var(--ink)}.user-card .avatar{background:var(--panel-2);color:var(--cyan-bright)}
.live-dot{background:var(--cyan);box-shadow:0 0 12px rgba(40,220,232,.4)}.status-dot.open{background:var(--cyan)}.status-dot.in_progress{background:#ac88ff}.status-dot.waiting_customer{background:#edb764}.status-dot.resolved{background:var(--success)}
.topbar{background:rgba(7,16,28,.86);border-color:var(--line);color:var(--muted);backdrop-filter:blur(20px)}.topbar b,.website-link{color:#c6d1de}.eyebrow{color:var(--cyan-bright);font-weight:850;letter-spacing:.16em}
h1{letter-spacing:-.045em}.primary{color:#041316;background:linear-gradient(135deg,var(--cyan-bright),var(--cyan));border:1px solid transparent;border-radius:12px;font-weight:800;box-shadow:0 8px 28px rgba(40,220,232,.14)}.primary:hover{background:linear-gradient(135deg,#9cf9ff,var(--cyan));box-shadow:0 8px 30px rgba(40,220,232,.22)}
.quiet{background:rgba(255,255,255,.035);border-color:var(--line);color:#c6d1de;border-radius:9px}.quiet:hover{border-color:rgba(105,245,255,.42);background:rgba(40,220,232,.07)}.icon-button{color:var(--muted)}
.stat,.card,.message,.ticket-panel{background:var(--panel);border-color:var(--line);border-radius:16px;box-shadow:0 10px 35px rgba(0,0,0,.12)}.stat>div{color:var(--muted)}.stat strong{color:var(--ink);font-size:32px}.stat small{color:#8095ac}.stat .stat-icon{background:rgba(40,220,232,.09);color:var(--cyan-bright);border:1px solid rgba(105,245,255,.12)}
input,select,textarea{background:var(--bg-soft);border-color:var(--line);color:var(--ink);border-radius:9px}input::placeholder,textarea::placeholder{color:#8095ac}input:focus,select:focus,textarea:focus{outline-color:var(--cyan)}.search-wrap>span{color:var(--muted)}
th{background:var(--bg-soft);color:var(--muted);border-color:var(--line);font-size:11px}td{color:var(--muted);border-color:var(--line);font-size:12px}tbody tr:hover{background:var(--panel-2)}.list-toolbar,.list-footer{border-color:var(--line)}.list-footer,.ticket-meta{color:#8095ac}.ticket-link{color:var(--ink);font-size:13px}.ticket-link:hover{color:var(--cyan-bright)}.source-pill{background:var(--panel-2);color:var(--muted);font-size:9px}.requester{color:#c6d1de}.avatar{background:rgba(139,92,246,.13);color:#c4affb}
.badge{background:rgba(158,181,210,.1);color:var(--muted)}.badge.open{background:rgba(40,220,232,.11);color:var(--cyan-bright)}.badge.in_progress{background:rgba(139,92,246,.14);color:#c1a2ff}.badge.waiting_customer{background:rgba(237,183,100,.11);color:#edc480}.badge.resolved{background:rgba(87,227,159,.1);color:var(--success)}.badge.closed{background:rgba(158,181,210,.08);color:var(--muted)}.priority.urgent{color:var(--danger)}.priority.urgent:before{color:var(--danger)}
.empty{color:var(--muted)}.empty strong{color:var(--ink)}.back-button{color:var(--muted)}.message-body{color:#c6d1de}.message-top time{color:#8095ac}.message.internal{background:#242215;border-color:rgba(237,183,100,.19)}.message.internal .message-body{color:#e6d7aa}.note-label{color:#edc480}
.compose-tabs,.compose-footer{border-color:var(--line)}.compose-tabs button{color:var(--muted)}.compose-tabs button.selected{color:var(--cyan-bright);border-bottom-color:var(--cyan)}.composer textarea{background:var(--bg-soft);color:var(--ink)}.details label{color:var(--muted)}.detail-value{color:#c6d1de}.activity-item{border-color:var(--line);color:var(--muted)}.activity-item b{color:#c6d1de}.remote-record{border-color:var(--line)}.remote-record strong,.remote-download>a{color:var(--cyan-bright)}
.page-footer{border-color:var(--line);color:#8095ac}dialog{background:var(--panel);color:var(--ink);border-color:var(--line);border-radius:20px;box-shadow:0 28px 80px rgba(0,0,0,.5)}dialog::backdrop{background:rgba(3,10,20,.76)}#toast{background:var(--panel-2);color:var(--ink);border:1px solid rgba(105,245,255,.25)}#toast.error{background:#40202c;border-color:rgba(255,99,125,.3)}
.login-shell{background:var(--bg)}.login-story{background:radial-gradient(circle at 75% 25%,rgba(139,92,246,.14),transparent 46%),linear-gradient(180deg,#07101c,#0b1625);border-right:1px solid var(--line)}.login-story:after{border-color:rgba(105,245,255,.08);box-shadow:0 0 0 80px rgba(40,220,232,.015),0 0 0 160px rgba(139,92,246,.02)}.login-story h1{background:linear-gradient(105deg,#fff 32%,var(--cyan-bright) 68%,#ac88ff);color:transparent;background-clip:text;letter-spacing:-.06em}.login-story p{color:#aebed0}.login-story .eyebrow{color:var(--cyan-bright)}.login-story small{color:#8095ac}.login-form label{color:#c6d1de}.login-form .muted{color:var(--muted)}.signal i{background:linear-gradient(var(--cyan-bright),var(--violet))}
@media(max-width:780px){.brand{font-size:14px}.login-story{border-right:0;border-bottom:1px solid var(--line)}}